Privacy Policy

Last updated: March 2026

1. Introduction

NXTHarbor ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We serve individuals only — not corporations — and we take your confidentiality with the utmost seriousness.

2. Information We Collect

We may collect the following types of information:

• Personal identification information — name, email address, phone number
• Professional information — industry, area of need, situational context you share
• Technical data — IP address, browser type, pages visited, time on site
• Communication records — emails and messages exchanged with us
• Payment information — processed securely via Razorpay; we do not store card details

3. How We Use Your Information

We use the information we collect to:

• Match you with the right professional within our Collective
• Respond to your enquiries and provide the services you requested
• Process payments securely via our payment partners
• Improve our website and services
• Comply with applicable legal obligations
• Send you relevant updates about your case or our services (with your consent)

4. Confidentiality

Everything you share with NXTHarbor is treated as strictly confidential. We do not share your personal or situational information with any third party without your explicit consent, except where required by applicable law or a court order. Our professionals are bound by confidentiality obligations.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and delivering our services, subject to confidentiality agreements. These providers include:

• Razorpay — for payment processing
• Email delivery providers — for transactional communications
• CRM providers — for case management (data kept within India where possible)

6. Data Retention

We retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time by contacting us, and we will action your request within 30 days subject to any legal retention requirements.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of any inaccurate or incomplete data
• Request deletion of your data (subject to legal obligations)
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the relevant data protection authority

8. Cookies

Our website uses cookies to improve your browsing experience and analyse site traffic. Essential cookies are required for the site to function. You may disable non-essential cookies through your browser settings. We do not use cookies to track you across other websites.

9. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date. Your continued use of our services after such changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal data, please contact us at:

Email: privacy@nxtharbor.com
Website: nxtharbor.com/contact